Spruce House

The Salon

Spruce House, Beauticians Norwich

Welcome to Spruce House, a contemporary beauty salon in Norwich, offering a sprinkle of sparkle to those that enter; nestled in Norwich’s beautiful cathedral quarter.

We provide a full range of beauty and cosmetic services, all set in our serene treatment rooms where you can relax, unwind and experience a feeling of well-being. We call it the ‘spa’ treatment in a salon atmosphere.

Spruce House is the vision of Claire Williams who has over 15 years experience in the beauty industry and has brought together a small, dedicated and award winning team of hair and beauty professionals dedicated to delivering a unique, relaxing and refreshing experience to each and every customer.

Exclusively to Norwich we’re the only salon approved to provide the pHformula treatment, the first pharma cosmeceutical treatment of its kind and highly regarded by our clients. Visit us Spruce House Beauticians Norwich.

Meet the team

I’m so proud of the team at Spruce House.  We offer a full range of advanced treatments for ladies & gents. We are a highly qualified team who are passionate about their individual business whilst working under the Spruce House umbrella. We are professional, friendly & welcoming to every client visiting Spruce House. Leave your busy life at our yellow door, switch off, take a few moments of head space & enjoy the time we will make all about you. Our aim is for you to leave refreshed from top to toe whatever your treatment. Claire Williams, Owner, Spruce House Hair & Beauty

Claire Williams

Claire Williams

Claire is renowned for her sparkling attention to detail, thorough cleanliness and making her clients feel uniquely special no matter the treatment. Claire qualified at Norwich City College, followed by 20 years of experience in the beauty world has given Claire a wealth of knowledge that has helped her shape the unique beauty treatments available at Spruce House. As a beauty salon, Claire has created a tranquil, relaxing atmosphere for customers to unwind, her 5* customer care is faultless, always putting her client's comfort first. Proudly offering beauty treatments in all areas, Claire makes it her mission to make sure her clients feel beautifully transformed by the time their treatment is over. Highly qualified in skincare treatments, Claire is a phFormula specialist, making Spruce House one of the few beauty salons in Norwich that offers the transformative phFormula facials and products, including the light therapy treatment - Claire offers a one to one consultation to discuss what her client's skincare problems are and work out which phFormula prescriptions and treatments would be the most beneficial. Her range of treatments doesn't stop there, Claire is a manicure Queen, qualified in Jessica polish and Jessica GELeration she uses only the best quality range of nail care cosmetics. Let's not forget feet and toes, a unique medi pedi treatment is one of her best-selling treatments all year around. Trained in LVL (lash lifting), HD brow and lamination, Claire is always up to date with the latest techniques. Known as the 'lady gardener', she is an expert at giving a high grade lycon wax including intimate waxing. Claire believes in enhancing what you have, making the most of yourself and introducing new treatments. To book a consultation, please email Claire

Olivia Fleck

Olivia Fleck

Olivia is a highly trained, experienced, local and Steiner qualified therapist. Completing her training here in Norwich at City College and with ten years of experience is a firm favourite with our clients at Spruce House. Olivia has been with Spruce House since the doors opened; dedicated to excellent customer care, ensuring every client is relaxed, happy and leaves feeling beautiful. Trained in Jessica polish and GELeration, LVL lashes (she really is the best) Lycon waxing and our exclusive PHformula facials and products Olivia is a consummate professional able to treat you top to toe. To book a consultation, please email Olivia  

Pam Cushing

Pam Cushing

RN MSc PGD (Aesth Med) INP Pam is a registered nurse and independent prescriber, a member of BACN and Vice President of the Society of Mesotherapy (UK) with over 10 years experience in Aesthetics. She is also an international educator for a leading training academy training doctors, nurses and dentists in a wide variety of Aesthetic procedures. Her natural style and flair for public speaking means she is frequently invited to present at national and international conferences. Her natural talent, skill, and attention to detail in Aesthetics has earned her an unenviable reputation among her patients and peers alike. Her areas of expertise are wrinkle reduction treatments, dermal fillers, collagen bio-stimulating injections, platelet rich plasma, Mesotherapy for skin rejuvenation, IV nutritional therapy, PDO thread lifting and is one of the few highly respected nurses recognized and trained in the use of Silhouette Soft threads. To book a consultation with Pam, please, email Claire


LET US KNOW LET US KNOW WHAT YOU THINK! We’re always super keen to hear what are clients think, so if you’ve got some feedback please let us know by emailing us. JANE, CLIENT OF 10YRS FIRST RATE SERVICE “I’ve been with Claire for a number of years and she has consistently provided me with a first rate service. She is personable and friendly and she’s great fun too. I have no hesitation in recommending JANE, CLIENT OF 10YRS Spruce House as the perfect destination to be pampered” MRS SMITH, NORWICH I CANNOT RECOMMEND THEM HIGHLY ENOUGH “The team at Spruce House are absolutely fantastic and I cannot recommend them highly enough. The atmosphere within the salon is one of tranquility and calm, and the individual attention received is great.” MRS SMITH, NORWICH Danielle May Sheehan IT WAS THE BEST MASSAGE I'VE EVER HAD! I had a back neck and shoulder massage at Spruce house with Claire, It was the BEST massage I’ve ever had! I’m so happy to find somewhere so perfect in Norwich. Really friendly staff, Danielle May Sheehan beautiful building and very good service. I booked straight in for another one for only £25 it was more than worth it. Sarah Anne Rivett EXCELLENT AND PROFESSIONAL SERVICE I had the most fantastic gellish manicure and pedicure done expertly by Claire before my wedding back in August. I would definitely go back for the excellent and professional service Sarah Anne Rivett opposite the cathedral and a short walk from the city centre. Spruce House combines both I received. Sorry for taking so long to review! Thank you Claire! Gill Starkie YOU KNEW JUST WHAT I NEEDED Absolutely professional and so friendly. Thank-you to Mollie for an amazing cut and colour. You just knew what I needed. Claire, thank-you for my beautiful nails. Gill Starkie I can't recommend you highly enough. A very special experience....I'm already looking forward to coming back